Need assistance? Our contact information:
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sinceresellersvip@gmail.com
sinceresellersvip@gmail.com
After-sales support
At Tyawon, we always strive to provide you with premium quality and the best customer service. Please feel free to contact us anytime if you need after-sales support.
CONTACT US
OUR ADVANTAGE
We supply premium quality products with affordable prices
Safety Design
No open flames, smoke, or fire risk, safe for kids and pets.
100% Tested
All products are tested before shipping to customers. We try to best to deliver a complete item to every customer.
High Quality Material
We use high-quality material to make sure every piece of Our product is durable.
7*24 Hours Support
Contact us now if you have any question. Or easily open the online chat on in this page. We are 24 hours online.
After-sales support
Some of the more popular products for you to buy
FAQ
All questions
Can the candle be placed in high-temperature environments?
Please avoid placing it in high-temperature environments, as this may cause the outer wax layer to melt.
Is the candle waterproof?
The candle is not waterproof. Please avoid immersing it in water or exposing it to heavy rain.
What if my item arrives damaged or has any issues during use?
Please contact our customer support at sinceresellersvip@gmail.com. We stand behind our products with a 2-year free replacement warranty.
Why won’t my candle turn on with the remote?
Please first turn on the physical switch at the bottom of each candle. The remote will only work after the bottom switch is powered on.
Are batteries included for the remote control?
Batteries are not included. The remote needs AAA batteries. Please purchase batteries separately.